Frequently asked questions

Open Orders and select the order. The order screen shows the actions available for that order.

The app sends a cancellation request for an order. Which orders can be cancelled and what happens to a refund depends on server rules that are not documented here. See the Refund Policy.

A COD order stays pending until delivery and cash collection are recorded. After both are recorded, the service updates the payment state. The order status supplied by Buyflit is authoritative.

The web checkout integrates Razorpay. Payment options can depend on the app version and what checkout shows.

The current payment configuration marks QR payment at the door as coming soon. Use only the methods shown at checkout.

Timing depends on the shop and delivery partner. The app does not promise a delivery time unless checkout or the order provides one.

Buyflit uses your selected delivery location and the serviceability information returned by the service. Choose or update your location and retry.

The account balance and current redemption settings come from Buyflit. Coins apply to the eligible product subtotal after offers and cannot pay delivery fees. The fallback conversion is an estimate; the live configuration and checkout quote control.

The app describes Buyflit Coins as non-transferable loyalty credits with no cash value. They can only be used under the current in-app rules.

Sign in with the mobile number on your account and verify the one-time code sent for that login.

Open Settings and choose Delete account. The deletion page explains the request. The exact data scope and processing time still need confirmation.

Create or sign in to an account, open shop registration, and submit shop details and a location. The app presents the merchant agreement before merchant features are used.

The Merchant Agreement and related documents are available in the merchant agreement area of the app. The supplied payment package is marked preliminary and is not a final customer policy.